Social-Chats AI automates your DMs and WhatsApp messages.
Social-Chats AI can reply to Instagram DMs, Facebook Messenger and WhatsApp enquiries, qualify leads, answer common questions and trigger follow-ups — while keeping your team ready to step in when needed.
Built for businesses that get enquiries through DMs, WhatsApp and social messages.
Owners who cannot reply instantly
Let common questions get answered while you are on jobs, with clear handover when a real person is needed.
Teams active on Instagram and Facebook
Automate first replies, qualification questions and next steps across social DMs without losing the human touch.
Businesses using WhatsApp for enquiries
Use WhatsApp conversations to answer, qualify and follow up instead of leaving customers waiting.
Services that need bookings or callbacks
Move conversations toward quotes, appointments, callbacks or team handover instead of loose messages.
Speed matters when a customer sends a message.
A slow reply can turn a good enquiry cold. Social-Chats AI gives your business an automated first-response layer for DMs and WhatsApp, plus follow-ups and human takeover when the conversation needs a person.
Turns incoming messages into automated conversations that can qualify and follow up.
Social-Chats AI connects messaging channels, runs an AI bot with your business playbook and keeps the campaign listening for new enquiries.
Automated first replies
Respond to common inbound questions on WhatsApp, Instagram DMs and Messenger using your business instructions.
Lead qualification
Ask useful follow-up questions, collect context and move the conversation toward a quote, booking or callback.
Follow-ups and handover
Nudge contacts who go quiet and pause for a human when the conversation needs team attention.
A simple automation setup wrapped in the Taskifi-AI client experience.
Connect the channels
Connect WhatsApp, Instagram DMs, Messenger, SMS or a website chat widget depending on the client setup.
Build the bot playbook
We define what the business does, tone of voice, FAQs, qualification questions and what the bot should avoid.
Launch the campaign
The campaign listens for incoming messages and uses the bot to reply, qualify, follow up or request handover.
Monitor and improve
Conversations, summaries, follow-ups and lead activity can sit beside Social-Drive AI, Biz-Drive AI and reporting inside Taskifi-AI.
The DM and WhatsApp automation layer local businesses actually need.
Automation setup
- WhatsApp and social DM channel setup
- AI bot playbook and FAQs
- Inbound campaign configuration
- Human handover rules
Lead follow-up layer
- Automated follow-up sequences
- Quote, booking or callback prompts
- Conversation summaries and tags
- Dashboard attention cards
Common questions before booking a demo.
Is this part of Taskifi-AI?
Yes. Social-Chats AI is the Taskifi-AI messaging automation product for DMs, WhatsApp, follow-ups and client-facing dashboard visibility.
Can it automate WhatsApp and Instagram DMs?
Yes. Social-Chats AI can support WhatsApp, Instagram DMs, Messenger, SMS and website chat options depending on the channel setup.
Will the bot take over everything?
No. The bot can answer and qualify, but the business can set limits, pause conversations and hand chats to a human when needed.
Can it follow up automatically?
Yes. Follow-ups and funnels can nudge contacts who go quiet and move good enquiries toward a quote, booking or callback.
Want your DMs and WhatsApp messages handled faster?
Book a Social-Chats AI demo and we’ll show how automated first replies can qualify leads, trigger follow-ups and hand over to your team when needed.
Book a Social-Chats AI demo